Work-Life Balance, Happiness at Work, and Employee Performance: The Mediating Role of FRMS at Perum LPPNPI Denpasar
DOI:
https://doi.org/10.54147/langitbiru.v18i3.1390Keywords:
Work-Life Balance, Job Happiness, Employee Performance, Fatigue Risk Management System, Air Navigation Services ProviderAbstract
This study aims to analyze the influence of Work-Life Balance and Job Happiness on employee performance, mediated by the Fatigue Risk Management System (FRMS), with a case study at the operational employees of Perum LPPNPI Denpasar Branch. The study uses a quantitative descriptive approach, involving proportional sampling and distributing questionnaires to operational staff. The results show that Work-Life Balance and Job Happiness significantly influence employee performance, meanwhile the FRMS unable to stand as a mediating variable. Proper implementation and evaluation of FRMS should be applied to strengthens the influence of WLB and Job Happiness on performance. The implication of this research is the importance of managing work-life balance and fatigue risks for improving the operational employee performance.
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References
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Agus Masrul, M. R. A. (2023). Pengaruh Work-Life Balance terhadap Kinerja Karyawan melalui Kepuasan Kerja. Jurnal Ilmu Manajemen, 11(2), 614–622.
Andika, R., & Darmanto, S. (2020). The effect of employee empowerment and intrinsic motivation on organizational commitment and employee performance. Jurnal Aplikasi Manajemen, 18(2), 241-251.
Anggraini, R. (2018). Hubungan kepuasan kerja dengan kebahagiaan di tempat kerja pada karyawan pt pos pekanbaru indonesia. Psychopolytan: Jurnal Psikologi, 2(1), 28-35.
Annex 11 Air Traffic Services ICAO, 2016.
Asari, A. F. (2022). Pengaruh Work-Life Balance terhadap Kinerja Karyawan melalui Kepuasan Kerja pada Karyawan BPJS Ketenagakerjaan. Jurnal Ilmu Manajemen, 10(3), 843–852.
Aslam, M. (2015). Influence of work life balance on employee performance: Moderated by transactional leadership. Journal of Resources Development and Management, 10(4), 24-29.
Bourgeois-Bougrine, S. (2020). The illusion of aircrews' fatigue risk control. Transportation research interdisciplinary perspectives, 4, 100104.
Bowers, C. A., Hall, E. E., & Salas, E. (2016). Fatigue Risk Management Systems: Managing Fatigue in the Workplace. CRC Press.
Circadian. (n.d.). Fatigue Risk Management Programs (FRMP). Diakses dari https://www.circadian.com/
Celayix. (n.d.). Fatigue Risk Management in 24/7 Industries. Diakses dari https://www.celayix.com/blog/fatigue-risk-management-in-24-7-industries/
De Lange, A. H., Taris, T. W., Kompier, M. A., Houtman, I. L., & Bongers, P. M. (2008). "The Very Best of the Millennium": Longitudinal Research and the Demand-Control-(Support) Model. Journal of Occupational Health Psychology, 8(4), 282–305.
Djollong, A. F. (2014). Tehnik pelaksanaan penelitian kuantitatif. Istiqra: Jurnal Pendidikan Dan Pemikiran Islam, 2(1).
Gander, P. H., Wu, L. J., van den Berg, M., Lamp, A., Hoeg, L., & Belenky, G. (2017). Fatigue risk management systems. Principles and Practice of Sleep Medicine. 6th ed. Philadelphia: Elsevier, 2017, 697-707.
Goh, J., Wiegmann, D. A., & O’Hare, D. (2018). The Effects of Culture on Pilot Judgments and Decision Making: A Meta-Analysis. Journal of Safety Research, 41(2), 117–128.
Gragnano, A., Simbula, S., & Miglioretti, M. (2020). Work–life balance: weighing the importance of work–family and work–health balance. International journal of environmental research and public health, 17(3), 907.
Hakim, L., & Septarini, B. G. (2014). Hubungan antara otonomi kerja dengan kebahagiaan kerja pada industri kreatif (relation of work autonomy with happiness at work in creative industry). Jurnal Psikologi Industri dan Organisasi, 3(1), 210-217.
Harrison, E. M., & Dawson, D. (2015). Fatigue Risk Management Systems in Aviation: A Review of the Literature. Safety Science, 71, 14–23.
Husein Umar. 2014. Metode Penelitian Untuk Skripsi dan Tesis. Jakarta: Rajawali
Ilham, I. (2024). Manajemen Sumber Daya Manusia.
Karoso, S., Riinawati, R., Ilham, R. N., Rais, R. G. P., & Latifa, D. (2022). Analyzing the relationship of work environment and quality of work life on employee performance: The mediating role of organizational commitment. Journal of Madani Society, 1(3), 167-173.
Kawiana, G. P., Rexhepi, B. R., Arsha, M. R. M., Swara, N. A. A. V., & Yudhistira, P. G. A. (2023). Accelerating Values In Shaping Ethical Leadership And It's Effect On Organizational Performance. Calitatea, 24(196), 295-302.
Kawiana, I. G. P. (2021). The Impact Of Compensation And Work Motivation On Employee Performance At BPR Kertiawan Gianyar Branch. Jurnal Scientia, 10(1), 211-218.
Kawiana, I. G. P. (2023). Analysis of the factors that increase employee performance at PT BPR Tata Anjung Sari. Jurnal Info Sains: Informatika dan Sains, 13(02), 52-60.
Kawiana, I. G. P., & Riana, I. G. (2016). The mediating effect of calling on spiritual leadership and job satisfaction in village credit institutions. Economics, 3(6), 276-282.
Kim, H. K. (2014). Work-life balance and employees’ performance: The mediating role of affective commitment. Global business and management research: An international journal, 6(1).
Maisey, G., Cattani, M., Devine, A., & Dunican, I. C. (2022). Fatigue risk management systems diagnostic tool: validation of an organizational assessment tool for shift work organizations. Safety and Health at Work, 13(4), 408-414.
Mangowal, A. B., Trang, I., & Lumintang, G. G. (2020). Dampak Iklim Organisasi, Kebahagiaan, dan Penghargaan terhadap Kinerja Karyawan pada Hotel Sintesa Peninsula Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 8(2), 39–48
Mayendry, T., Dunggio, M. R. B., Rahmatika, S., A’yun, Q., & Mubarok, H. S. (2020). Pengembangan alat ukur kebahagiaan kerja. Jurnal Al-Taujih: Bingkai Bimbingan Dan Konseling Islami, 6(2), 105-112.
Mwangi, L., Boinett, C. C., Tumwet, E., & Bowen, D. (2016). Effects of Work life Balance on Employees Performance in Institutions of Higher Learning: A Case Study of Kabarak University. Kabarak Journal of Research & Innovation, 4(2), 60-69.
Mustofa, A. C., & Prasetyo, A. R. (2020). Hubungan antara kebahagiaan di tempat kerja dengan kepuasan kerja pada perawat bagian rawat inap rumah sakit islam sultan agung semarang. Jurnal Empati, 8(4), 665-671.
Noone, P., & Waclawski, E. (2018). Fatigue risk management systems needed in healthcare. Occupational Medicine, 68(8), 496-498.
PER.016 Tahun 2023 Perum LPPNPI tentang Pola Karier Karyawan.
PER.010 Tahun 2017 Perum LPPNPI tentang Organisasi dan Tata Kelola Cabang Denpasar.
PP No 77 Tahun 2012 Tentang Perusahaan Umum Lembaga Penyelenggara Pelayanan Navigasi Penerbangan Indonesia (PERUM LPPNPI).
Putri, S. W., & Frianto, A. (2023). Pengaruh Work-Life Balance terhadap Kinerja Karyawan melalui Komitmen Organisasi. Jurnal Ilmu Manajemen, 11(2), 293–305.
Pratama, S. H., Sari, E. Y. D., & Widiana, H. S. (2022). Keseimbangan Kehidupan-Kerja dan Kebahagiaan Di Tempat Kerja, Bagaimana Dampaknya Terhadap Organizational Citizenship Behavior (OCB)?. Psycho Idea, 20(1), 74-84.
Ratnaningrum, R., Haryanti, F., & Nurhidayat, E. (2022). Pengaruh Gaya Kepemimpinan Transformasional dan Lingkungan Kerja Terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening. Dinamika: Jurnal Manajemen Sosial Ekonomi, 2(2), 76-86.
Robertson, M. M., Huang, Y. H., & Lee, J. (2017). The Impact of Fatigue Risk Management Systems on Employee Productivity and Safety. Journal of Occupational Health Psychology, 22(3), 331–343.
Sidabalok, S. Y., & Sayekti, A. (2020). Pengaruh Kebahagiaan dan Manajemen Stres terhadap Kinerja Perawat Rawat Inap (Studi Kasus di RSUD dr. Djasamen Saragih Pematangsiantar, Sumatera Utara).
Skybrary Aviation Safety. (n.d.). Fatigue Risk Management Systems (FRMS). Diakses dari https://www.skybrary.aero/articles/fatigue-risk-management-systems-frms
Sprajcer, M., Thomas, M., Sargent, C., Crowther, M. E., Boivin, D. B., Wong, I. S., ... & Dawson, D. (2022). How effective are fatigue risk management systems (FRMS)? A review. Accident Analysis & Prevention, 165, 106398.
Susanto, P. C., Soehaditama, J. P., Febrian, W. D., Setiadi, B., & Pramukty, R. (2023). Analysis of Work-Life Balance and Resilience: For Support Employee Performance in Logistics Company. International Journal of Integrative Sciences, 2(5), 523-542.
Sumakud, M. G. A., & Trang, I. (2021). Pengaruh Lingkungan Kerja, Kebahagiaan Kerja, dan Kecerdasan Emosional Terhadap Kinerja Pegawai Samsat Kota Kotamobagu. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 9(2).
Syahputri, A. Z., Della Fallenia, F., & Syafitri, R. (2023). Kerangka berfikir penelitian kuantitatif. Tarbiyah: Jurnal Ilmu Pendidikan dan Pengajaran, 2(1), 160-166.
Syarifi, H., Lengkong, V. P. K., & Saerang, R. (2019). Hubungan Antara Kebahagiaan di Tempat Kerja dengan Kinerja Karyawan KFC di Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 7(4), 5773–5782.
Tamunomiebi, M. D., & Oyibo, C. (2020). Work-life balance and employee performance: A literature review. European Journal of Business and Management Research, 5(2).
Wahlström, M., Lindberg, P., & Akerstedt, T. (2019). Fatigue Risk Management in Aviation: A Review of the Literature. Aerospace Medicine and Human Performance, 90(5), 452–459.
Wong, K., Chan, A. H., & Teh, P. L. (2020). How is work–life balance arrangement associated with organisational performance? A meta-analysis. International journal of environmental research and public health, 17(12), 4446.
Wiradendi Wolor, C. (2020). The importance of work-life balance on employee performance in the millennial generation in Indonesia. Journal of critical reviews.
Agus Masrul, M. R. A. (2023). Pengaruh Work-Life Balance terhadap Kinerja Karyawan melalui Kepuasan Kerja. Jurnal Ilmu Manajemen, 11(2), 614–622.
Andika, R., & Darmanto, S. (2020). The effect of employee empowerment and intrinsic motivation on organizational commitment and employee performance. Jurnal Aplikasi Manajemen, 18(2), 241-251.
Anggraini, R. (2018). Hubungan kepuasan kerja dengan kebahagiaan di tempat kerja pada karyawan pt pos pekanbaru indonesia. Psychopolytan: Jurnal Psikologi, 2(1), 28-35.
Annex 11 Air Traffic Services ICAO, 2016.
Asari, A. F. (2022). Pengaruh Work-Life Balance terhadap Kinerja Karyawan melalui Kepuasan Kerja pada Karyawan BPJS Ketenagakerjaan. Jurnal Ilmu Manajemen, 10(3), 843–852.
Aslam, M. (2015). Influence of work life balance on employee performance: Moderated by transactional leadership. Journal of Resources Development and Management, 10(4), 24-29.
Bourgeois-Bougrine, S. (2020). The illusion of aircrews' fatigue risk control. Transportation research interdisciplinary perspectives, 4, 100104.
Bowers, C. A., Hall, E. E., & Salas, E. (2016). Fatigue Risk Management Systems: Managing Fatigue in the Workplace. CRC Press.
Circadian. (n.d.). Fatigue Risk Management Programs (FRMP). Diakses dari https://www.circadian.com/
Celayix. (n.d.). Fatigue Risk Management in 24/7 Industries. Diakses dari https://www.celayix.com/blog/fatigue-risk-management-in-24-7-industries/
De Lange, A. H., Taris, T. W., Kompier, M. A., Houtman, I. L., & Bongers, P. M. (2008). "The Very Best of the Millennium": Longitudinal Research and the Demand-Control-(Support) Model. Journal of Occupational Health Psychology, 8(4), 282–305.
Djollong, A. F. (2014). Tehnik pelaksanaan penelitian kuantitatif. Istiqra: Jurnal Pendidikan Dan Pemikiran Islam, 2(1).
Gander, P. H., Wu, L. J., van den Berg, M., Lamp, A., Hoeg, L., & Belenky, G. (2017). Fatigue risk management systems. Principles and Practice of Sleep Medicine. 6th ed. Philadelphia: Elsevier, 2017, 697-707.
Goh, J., Wiegmann, D. A., & O’Hare, D. (2018). The Effects of Culture on Pilot Judgments and Decision Making: A Meta-Analysis. Journal of Safety Research, 41(2), 117–128.
Gragnano, A., Simbula, S., & Miglioretti, M. (2020). Work–life balance: weighing the importance of work–family and work–health balance. International journal of environmental research and public health, 17(3), 907.
Hakim, L., & Septarini, B. G. (2014). Hubungan antara otonomi kerja dengan kebahagiaan kerja pada industri kreatif (relation of work autonomy with happiness at work in creative industry). Jurnal Psikologi Industri dan Organisasi, 3(1), 210-217.
Harrison, E. M., & Dawson, D. (2015). Fatigue Risk Management Systems in Aviation: A Review of the Literature. Safety Science, 71, 14–23.
Husein Umar. 2014. Metode Penelitian Untuk Skripsi dan Tesis. Jakarta: Rajawali
Ilham, I. (2024). Manajemen Sumber Daya Manusia.
Karoso, S., Riinawati, R., Ilham, R. N., Rais, R. G. P., & Latifa, D. (2022). Analyzing the relationship of work environment and quality of work life on employee performance: The mediating role of organizational commitment. Journal of Madani Society, 1(3), 167-173.
Kawiana, G. P., Rexhepi, B. R., Arsha, M. R. M., Swara, N. A. A. V., & Yudhistira, P. G. A. (2023). Accelerating Values In Shaping Ethical Leadership And It's Effect On Organizational Performance. Calitatea, 24(196), 295-302.
Kawiana, I. G. P. (2021). The Impact Of Compensation And Work Motivation On Employee Performance At BPR Kertiawan Gianyar Branch. Jurnal Scientia, 10(1), 211-218.
Kawiana, I. G. P. (2023). Analysis of the factors that increase employee performance at PT BPR Tata Anjung Sari. Jurnal Info Sains: Informatika dan Sains, 13(02), 52-60.
Kawiana, I. G. P., & Riana, I. G. (2016). The mediating effect of calling on spiritual leadership and job satisfaction in village credit institutions. Economics, 3(6), 276-282.
Kim, H. K. (2014). Work-life balance and employees’ performance: The mediating role of affective commitment. Global business and management research: An international journal, 6(1).
Maisey, G., Cattani, M., Devine, A., & Dunican, I. C. (2022). Fatigue risk management systems diagnostic tool: validation of an organizational assessment tool for shift work organizations. Safety and Health at Work, 13(4), 408-414.
Mangowal, A. B., Trang, I., & Lumintang, G. G. (2020). Dampak Iklim Organisasi, Kebahagiaan, dan Penghargaan terhadap Kinerja Karyawan pada Hotel Sintesa Peninsula Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 8(2), 39–48
Mayendry, T., Dunggio, M. R. B., Rahmatika, S., A’yun, Q., & Mubarok, H. S. (2020). Pengembangan alat ukur kebahagiaan kerja. Jurnal Al-Taujih: Bingkai Bimbingan Dan Konseling Islami, 6(2), 105-112.
Mwangi, L., Boinett, C. C., Tumwet, E., & Bowen, D. (2016). Effects of Work life Balance on Employees Performance in Institutions of Higher Learning: A Case Study of Kabarak University. Kabarak Journal of Research & Innovation, 4(2), 60-69.
Mustofa, A. C., & Prasetyo, A. R. (2020). Hubungan antara kebahagiaan di tempat kerja dengan kepuasan kerja pada perawat bagian rawat inap rumah sakit islam sultan agung semarang. Jurnal Empati, 8(4), 665-671.
Noone, P., & Waclawski, E. (2018). Fatigue risk management systems needed in healthcare. Occupational Medicine, 68(8), 496-498.
PER.016 Tahun 2023 Perum LPPNPI tentang Pola Karier Karyawan.
PER.010 Tahun 2017 Perum LPPNPI tentang Organisasi dan Tata Kelola Cabang Denpasar.
PP No 77 Tahun 2012 Tentang Perusahaan Umum Lembaga Penyelenggara Pelayanan Navigasi Penerbangan Indonesia (PERUM LPPNPI).
Putri, S. W., & Frianto, A. (2023). Pengaruh Work-Life Balance terhadap Kinerja Karyawan melalui Komitmen Organisasi. Jurnal Ilmu Manajemen, 11(2), 293–305.
Pratama, S. H., Sari, E. Y. D., & Widiana, H. S. (2022). Keseimbangan Kehidupan-Kerja dan Kebahagiaan Di Tempat Kerja, Bagaimana Dampaknya Terhadap Organizational Citizenship Behavior (OCB)?. Psycho Idea, 20(1), 74-84.
Ratnaningrum, R., Haryanti, F., & Nurhidayat, E. (2022). Pengaruh Gaya Kepemimpinan Transformasional dan Lingkungan Kerja Terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening. Dinamika: Jurnal Manajemen Sosial Ekonomi, 2(2), 76-86.
Robertson, M. M., Huang, Y. H., & Lee, J. (2017). The Impact of Fatigue Risk Management Systems on Employee Productivity and Safety. Journal of Occupational Health Psychology, 22(3), 331–343.
Sidabalok, S. Y., & Sayekti, A. (2020). Pengaruh Kebahagiaan dan Manajemen Stres terhadap Kinerja Perawat Rawat Inap (Studi Kasus di RSUD dr. Djasamen Saragih Pematangsiantar, Sumatera Utara).
Skybrary Aviation Safety. (n.d.). Fatigue Risk Management Systems (FRMS). Diakses dari https://www.skybrary.aero/articles/fatigue-risk-management-systems-frms
Sprajcer, M., Thomas, M., Sargent, C., Crowther, M. E., Boivin, D. B., Wong, I. S., ... & Dawson, D. (2022). How effective are fatigue risk management systems (FRMS)? A review. Accident Analysis & Prevention, 165, 106398.
Susanto, P. C., Soehaditama, J. P., Febrian, W. D., Setiadi, B., & Pramukty, R. (2023). Analysis of Work-Life Balance and Resilience: For Support Employee Performance in Logistics Company. International Journal of Integrative Sciences, 2(5), 523-542.
Sumakud, M. G. A., & Trang, I. (2021). Pengaruh Lingkungan Kerja, Kebahagiaan Kerja, dan Kecerdasan Emosional Terhadap Kinerja Pegawai Samsat Kota Kotamobagu. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 9(2).
Syahputri, A. Z., Della Fallenia, F., & Syafitri, R. (2023). Kerangka berfikir penelitian kuantitatif. Tarbiyah: Jurnal Ilmu Pendidikan dan Pengajaran, 2(1), 160-166.
Syarifi, H., Lengkong, V. P. K., & Saerang, R. (2019). Hubungan Antara Kebahagiaan di Tempat Kerja dengan Kinerja Karyawan KFC di Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 7(4), 5773–5782.
Tamunomiebi, M. D., & Oyibo, C. (2020). Work-life balance and employee performance: A literature review. European Journal of Business and Management Research, 5(2).
Wahlström, M., Lindberg, P., & Akerstedt, T. (2019). Fatigue Risk Management in Aviation: A Review of the Literature. Aerospace Medicine and Human Performance, 90(5), 452–459.
Wong, K., Chan, A. H., & Teh, P. L. (2020). How is work–life balance arrangement associated with organisational performance? A meta-analysis. International journal of environmental research and public health, 17(12), 4446.
Wiradendi Wolor, C. (2020). The importance of work-life balance on employee performance in the millennial generation in Indonesia. Journal of critical reviews.
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Published
2025-10-04
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Pradita Jaya IPS, Putu Kawiana PDIG, Yayati Wilyadewi DIIDA. Work-Life Balance, Happiness at Work, and Employee Performance: The Mediating Role of FRMS at Perum LPPNPI Denpasar. JIA [Internet]. 2025 Oct. 4 [cited 2026 May 9];18(3):146-53. Available from: https://jurnal.overthinkingku.com/index.php/jurnal-ilmiah-aviasi/article/view/1390
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