SRI LESTARI; ELLY PDUJIASTUTI. ANALISA KEPUASAN PELANGGAN TERHADAP LAYANAN DINAS INFORMASI DAN PELAYANAN PELANGGAN BANDARA SOEKARNO-HATTA. Langit Biru: Jurnal Ilmiah Aviasi, indonesia, v. 2, n. 5, p. 45–53, 2009. DOI: 10.54147/langitbiru.v2i5.295. Disponível em: https://jurnal.overthinkingku.com/index.php/jurnal-ilmiah-aviasi/article/view/295. Acesso em: 10 may. 2026.